Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after 5:00 PM will be processed on the next business day.
2. Shipping Methods & Delivery Times
Standard Delivery: 12–26 business days.
Express Delivery: 2–3 business days.
Delivery times are estimates and may vary based on destination and carrier.
3. Shipping Costs
Shipping charges are calculated based on weight and destination.
Free Shipping may be available on orders above a certain amount (as displayed at checkout).
Please note that shipping fees are non-refundable.
4. Order Tracking
Tracking information will be provided once the order has shipped.
Tracking updates may take up to 24 hours to appear in the carrier’s system.
5. Lost or Damaged Packages
Lost Packages: If a package is confirmed lost by the carrier, a claim will be initiated and a replacement or refund will be provided.
Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence to receive a replacement or refund.
6. Contact Us
For any shipping-related questions, please reach out to us at:
